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Refund Policy

How it works

Last updated: [DATE TO BE INSERT]

At [Your Brand Name], your satisfaction is important to us. If your glasses don't meet your expectations, you can request a return or refund according to the conditions below.

1. Deadlines for returns

You have 14 days after receipt to request a return. The product must be:

  • Not worn

  • In its original packaging

  • In perfect condition

2. Return costs

Return costs are the responsibility of the customer, except in the event of an error on our part (e.g.: defective product or incorrect order).

3. Procedure

Email us at [Contact Email] with your order number. We will provide you with a return label or instructions.

4. Reimbursement

Once the product is received and inspected, a refund will be issued to the original payment method within 5-10 business days.

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