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Refund Policy
How it works
Last updated: [DATE TO BE INSERT]
At [Your Brand Name], your satisfaction is important to us. If your glasses don't meet your expectations, you can request a return or refund according to the conditions below.
1. Deadlines for returns
You have 14 days after receipt to request a return. The product must be:
Not worn
In its original packaging
In perfect condition
2. Return costs
Return costs are the responsibility of the customer, except in the event of an error on our part (e.g.: defective product or incorrect order).
3. Procedure
Email us at [Contact Email] with your order number. We will provide you with a return label or instructions.
4. Reimbursement
Once the product is received and inspected, a refund will be issued to the original payment method within 5-10 business days.
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